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  • Meter Management

    Electrode Prepaid has a full meter management system to ensure that meters are not tampered with

    Installation of electricity and water meters

    Disconnection of electricity supply and removal of the meters illegally connected

    Auditing of all meters and identification of unlawful users

  • Meter Reading

    Electrode Prepaid uses state of the art software and technology to read all water and electricity meters

    Reading of meter for billing purposes

    Capturing meter readings electronically using hand-held devices and/or cell phone technology

    Uploading of data to the Municipalities

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  • Revenue Management

    Electrode Prepaid offers Revenue Management Services which specically focus on data integrity

    Correct billing

    Efcient billing processes

    Cleanup of debtor data

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  • Debtor Management

    Our debt management processes are listed as follows

    Data cleansing

    Indigent Verification

    Implementation of credit control processes

  • Professional Customized Solutions

    We offer our clients ongoing support through a service desk facility which is available on a daily basis for 24hours.

    Identification and repair of water and electricity leaks

    Identification of broken or damaged security seals, meter defects and tampering

    Meter Troubleshooting

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Services

Rather than trying to do everything well, we decided to just do a few things brilliantly.

Our Focus

As a technology company, Electrode Prepaid is not focused in solely selling meters but in providing flexible tailor made solutions to landlords, body corporates, managing agents and municipalities administered by a stable vending platform. Technology is integrated to offer our clients a superior customer experience including a fully operational and professional customer service team and a support team.

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Building Trust by Providing Quality

When you need our help, we will be there! No waiting for days for returned emails. No wondering if your request has been received. We make sure you know you're special to us and that your needs are important.

Meter Reading

Electrode Prepaid uses state of the art software and technology to read all water and electricity meters. Meter reading consists of the following services:
- Reading of meter for billing purposes
- Capturing meter readings electronically using handheld devices and/or cell phone technology
- Uploading of data to the Municipalities nancial system
- Identication and repair of water and electricity leaks
- Identication of broken or damaged security seals, meter defects and tampering

Meter Management

Electrode Prepaid has a full meter management system to ensure that meters are not tampered with, along with a full auditing process. Meter Management consists of the following services:
- Installation of electricity and water meters
- Disconnection of electricity supply and removal of the meters illegally connected
- Auditing of all meters and identification of unlawful users
- Resealing of meters
- Meter Monthly Usage Reports
- Monthly Purchase Reports
- Meter Replacements
- Meter Troubleshooting
- Debt Recovery

Revenue Management

Electrode Prepaid offers Revenue Management Services which specically focus on data integrity.We analyse municipalities’ revenue base and identify revenue enhancement opportunities through:
- Correct billing
- Efcient billing processes
- Cleanup of debtor data
- Optimizing management
- Promoting consumption efficiency and error analysis

Debtor Management

Our debt management processes are listed as follows:
- Data cleansing
- Indigent Verification
- Implementation of credit control processes
- Identification of redundant or duplicate debtors
- Resolution and settlement of all outstanding debt and billing errors related.

Customer Support

We offer our clients ongoing support through a service desk facility which is available on a daily basis for 24hours.

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YOU'LL BE IN GOOD COMPANY!

Our client base is growing all the time. We have delivered stunning results for many different projects from Property Owners to fast grown property development companies and they keep coming back for more. That's one of the many advantages of being driven by results rather than profit.

About Us

Driven by a passion for perfection and a commitment to doing it right.

Who We Are

Electrode Prepaid Pty Ltd is a member of Batho Technologies Group, a technology solutions provider. Electrode Prepaid specialises in providing turn key revenue enhancement and protection strategies to the public and private sector as a whole. Electrode Prepaid offers customisable metering solutions that are driven by passionate and experienced expertise. Meters can be installed for electricity and water to assist in managing utilities and tariff maintenance. The meters we install are sub meters or secondary meters and hence do not interfere with the primary meter from the council or utility boards like Eskom.

Our Creative Process

  • DEFINE

    Define the specific problem you want to solve

  • DESIGN

    Design the solution that solves the problem

  • REFINE

    Improve on the solution and get it right.

  • CREATE

    Develop the solution and make it shine

Our Skills

Meter Reading :: 98%

Meter Management :: 93%

Revenue Management :: 95%

Debtor Management :: 90%

Our Approach

How it Works

Our prepaid meters for water and electricity are installed as sub meters. This means that the supply from Eskom/Municipality meters remain in the property. Our prepaid sub meters are merely a means for a property owner or body corporate to collect money from their tenants before they consume any water or electricity. Our prepaid meters are installed in the rental unit adjacent to the main distribution board and are suitable for entire block of flats, complexes, back rooms, cottages and granny flats even rented main houses. We can install more than one sub meter per property. For more information on how to get a Meter installed at your property, please contact us

Sub Metering

Prepaid Sub Metering has been recognized worldwide to reduce the risk of non-payment and electricity theft to ensure the landlords/property agents/body corporates maintain a strong financial position. Electrode Prepaid Sub Metering Management Solution Most city councils we have dealt with do not take physical meter readings for each and every meter each month. They simply take a reading every few months and project an average usage for the next couple of months. In theory this should work fine but the reality is that incorrect meter readings can be taken due to human error or usage differs from month to month. If you had a high usage, that high average will now be applied for the next couple of months. The biggest problem with this system is that the occupant only wants to pay his portion of the electricity per month. If the occupant receives a large usage bill he is naturally a very unhappy and normally refuses to pay. An even bigger problem is that it is very difficult to dispute inaccurate readings. If an incorrect reading was registered, it is simply stated that you should pay the bill and then they will look at rectifying the account. From an occupants’ perspective, most certainly the biggest advantage of working with Electrode Prepaid management solution is to know that the occupant is not being overcharged for the usage of Electricity due to incorrect readings. What he pays for is what he gets; it is as simple as that. Furthermore, occupants also then get to see the actual cost of electricity and they use it more sparingly.

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DON'T JUST TAKE OUR
WORD FOR IT

See what some of our clients have said
about working with us.

Clients

We Value our people, hence we have provided them with a variety of places they can purchase prepaid electricity.

A Few of Our Happy Clients

I have never thought i could manage my tenants utilities like the way i do now, thank you

Elias Maotwe :: Meadowlands

Thank you to Electrode Prepaid for such an exceptional service now i am fully in control of my bill.

Penelope Nyandeni :: Kaalfontein

Electrode Prepaid is the best prepaid solutions provider i can recommend to anyone.

Jacques Venter:: Lyndhurst

I always had disputes with my tenants over their bill payments until Electrode Prepaid came along with their flexible solutioms.

Preston Michaels:: Edenvale

Prepaid Outlets

Contact

We are always happy to hear from you, whether you just want to say Hi or get a full proposal.

Let us know how we might be able to help. Do you just need to brainstorm some ideas? Want a quote? Or just wanted to drop a line to say hello. Whatever you need, fill our inbox and we'll get back to you as soon as humanly possible.

  • 65 5th Street
    Wynberg Sandton, Johannesburg, SA
  • 011 040 2657
  • sales@electrodeprepaid.co.za
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